Children under 16 yrs of age, Concession card holders and Pensioners
Children 15yrs and under are bulk-billed between 10am-4pm on weekdays with a booked appointment. Please see Exclusions below.
Concession Card Holders (EXISTING Patients) are bulk billed on weekdays from 10am-4pm (last appointment 3.45pm excludes public holidays). Please see Exclusions below. Private billing applies at all other times & for NEW patients. If you do not have a booked appointment and our doctors see you as a fit in, this will attract a $45-60 out of pocket fee (after your Medicare rebate) on Weekdays and $60-$75 on Weekends & Public Holidays.
Please NOTE:
- Extended Consults are Privately Billed at all Hours for Children & Concession Card Holders.
- Private Billing applies on Weekends & Public Holidays.
- Procedures & Skin Checks are Privately Billed.
- Dr Meena Pistilli, Dr Pauline Yuan & Dr Phillip Tane
- Privately Bill ALL Children under 16 & Concession Card Holders.
- Dr Elisa Phipps & Dr Ravi Raju
- Bulk-bills Children under 16 between 10-4 on weekdays.
- Privately Bills Concession Card Holders at ALL times.
- Dr Han Thai
- Bulk-bills Concession Card Holders.
- Children under 16 are privately billed at ALL times.
Patients without appointments
We will try to offer all Patients a same day appointment where possible. However, we cannot guarantee a same day appointment. Please call (02) 9360 3338 to confirm. Please do not walk-in in case we are not able to offer you an appointment.
Mental Health Care Plans and Reviews
Mental Health Care Plans and Mental Health Care Plan Reviews will attract on out of pocket fee of $60-$75 after your medicare rebate.
Fees
| Weekdays | Fee | Medicare Rebate | Out of Pocket |
| Standard consultation (<15 min) eg. 1 issue or 2 simple issues | $87.85 | $42.85 | $45 |
| Long Consultation (15-30 min) e.g. 1 complex issue or 2 or more issues | $142.90 | $82.90 | $60 |
| Complex Consultation (>30 mins) e.g. complex issues | $182.15 | $122.15 | $60 |
| Specialist GP Allergist Fees (Dr Kelvin Hon) | |||
| Initial Consult (45-60min) | $360 | $122.15 | $237.85 |
| Follow-Up (30min) | $225 | $79.70 | $142.10 |
| Skin Prick Testing | $90 | $37.70 | $52.30 |
Weekends and Public Holidays
| Saturdays | Fee | Rebate | Out of Pocket Fee |
| Standard consultation (<15 min) eg. 1 issue or 2 simple issues | $102.85 | $42.85 | $60 |
| Long Consultation (15-30 min) e.g. 1 complex issue or 2 or more issues | $157.90 | $82.90 | $75 |
| Complex Consultation (>30 mins) e.g. complex issues | $197.15 | $122.15 | $75 |
| Sunday and Public Holidays | |||
| Standard consultation (<15 min) eg. 1 issue or 2 simple issues | $115.80 | $55.80 | $60 |
| Long Consultation (15-30 min) e.g. 1 complex issue or 2 or more issues | $170.70 | $95.70 | $75 |
| Complex Consultation (>30 mins) e.g. complex issues | $209.20 | $134.20 | $75 |
Overseas Students (OSHC)
| Service Description | Out of Pocket Gap Fee | ||
| All Standard Consultations | $35 on Weekdays AND $55 on Weekends | ||
| International students who hold valid Overseas Student Health Cover (OSHC) Insurance with ALLIANZ, AHM and BUPA pay a $35 -$55 gap fee for Standard Consultations. For BUPA Card Holders - You MUST have your physical card on the day OR the Full Consultation Fee will apply. | |||
| Please Note: Certain Procedures such as Iron Infusions and Implanon Insertion/Removals etc. attract a higher fee. | |||
Allied health Practitioner Fees
| Service Description | Fee | Rebate | Out of Pocket |
| Clinical Psychologist | |||
| Private Consultation | $260 (Weekdays) $295 (Weekends) | Rebate dependent on your health fund provider. | |
| Couples Therapy with Mai Dao | $270 | May be eligible for Rebates | |
| Mental Health Care Plan | $260 (Weekdays) $295 (Weekends) | $141.85 | $118.15 - $153.15 |
| Psychologist | |||
| Private Consultation | $200 | Rebate dependent on your health fund provider. | |
| Mental Health Care Plan | $200 | $96.65 | $103.35 |
| Physiotherapist | |||
| Standard Consultation (30 min) | $105 | Rebate dependent on your health fund provider. EPC Medicare Rebate $60.35 | $44.65 |
| Dietitian | |||
| Initial Consultation (1 hour ) | $120 | Rebate dependent on your health fund provider. | $59.65 Initial |
| Follow Up (30 min) | $75 | EPC Medicare Rebate $60.35 | $15.35 Follow Up |
Pap Smears
Pap smears consultations are privately billed. The total out of pocket gap fee is $45-$60 on Weekdays and $60-$75 on W/ends & P/Hols (after your medicare rebate) for valid medicare card holders.
Procedures
Certain procedures, for example:
- Implanon insertion/ removal will attract an out of pocket equipment fee from $100-135.
- Skin lesion biopsies or removals, and suturing will attract an out of pocket equipment fee from $100.
- The out of pocket fee is $170 for Iron infusions
- For other procedures, our GPs will inform you of any costs.
This is to help cover the cost of various items used during the procedure such as disposable surgical equipment, dressings, sutures, local anaesthetic and cryotherapy. Your doctor or the reception staff will be able to inform you if your visit will attract a procedure fee.
Cancellation/Non-Attendance
We understand that plans can change. Please inform us as soon as you can if you are unable to attend your appointment.
For GP appointments (Doctor appointments), any non-attendance or changes to your appointment within 2 hours notice will attract a cancellation fee of $35 late-cancellation/non-attendance fee. This is payable prior to your next Crown St Medical Centre visit. The Fee is $70 for Extended Consults.
Non-Attendance/Late Cancellation Fee apply for changes made to your appointment with less than 48 hours notice. The fee is $35 for Physiotherapist appointments, $150 for Psychologist appointments, and $75 for Dietitian appointments.
Online Medicare Claiming
For your convenience, we can transmit your Medicare claim instantly using Tyro, so your rebate appears in your account instantly. This also saves you the hassle of lodging your claim at a Medicare office. Please ensure that your details are correct and updated with Medicare.
Skin Cancer Checks
Skin cancer checks attract a $60-$75 out of pocket fee after your medicare rebate. The full skin cancer examination is performed by Dr Duc Ho, Dr Ravi Raju, & Dr Pauline Yuan who have completed additional training in skin cancer medicine.
Travel Vaccines
Please contact our reception staff if you require further information on the costs of travel vaccinations. Crown St Medical Centre is a yellow fever accredited centre.
Test Results
To ensure we maintain the highest level of care, a follow up appointment is required for all test results. Results cannot be given out over the phone by our reception staff.
Please arrange a GP Phone Consult or Face to Face Appointment to discuss your results.
Telehealth (Phone & Video) Consultations
Telehealth Consultations are primarily Privately Billed. Telehealth consults incur an additional (1.75% plus 0.30c) Processing fee. Medicare Rebates are only available for eligible patients who have physically attended the clinic for a face to face visit within the last 12 months. If you are unsure, please call reception to confirm.
Bulk-billed telehealth consults are available to Children under 16 yrs and Concession Card Holders who have a booked telehealth appointment between 10am to 4pm, Monday to Friday (excludes public holidays).
| Weekdays | Fee | Medicare Rebate | Out of Pocket |
| PHONE or VIDEO consultation (<15 min) | $87.85 | $42.85 | $45 |
| PHONE Consultation (15-30 min) | $142.90 | $42.85 (Unless Registered with MyMedicare where rebates are $82.90) | $60-$100.05 |
| VIDEO Consultation (15-30 min) | $124.70 | $82.90 | $60 |
| Weekends & Public Holidays | Fee | Medicare Rebate | Out of Pocket |
| PHONE or VIDEO consultation (<15 min) | $101.20 | $42.85 | $60 |
| PHONE Consultation (15-30 min) | $157.90 | $42.85 (Unless Registered with MyMedicare where rebates are $82.90) | $60 - $115.05 |
| VIDEO Consultation (15-30 min) | $157.90 | $82.90 | $75 |
| Important: Medicare will only provide Rebates to patients who have physically attended the clinic within the last 12 months. | |||
